Effective date: 26 August 2026
Regional providers and privacy-responsible entities: Zorvik Technologies LLP for accounts registered with India as their country of service; Buzzz Creations LLC, a Texas limited liability company, for accounts registered with the United States as their country of service. In this policy, “Buzzz,” “we,” and “us” mean the regional entity responsible for your service. That entity is the data fiduciary or data controller where those terms apply.
Privacy contact: buzzzcreationsllc@gmail.com
Buzzz is available in India and the United States. For an account registered with India as its country of service, Zorvik Technologies LLP operates the service and is responsible for personal data processed for that service. For an account registered with the United States as its country of service, Buzzz Creations LLC operates the service and is responsible for personal data processed for that service. Buzzz Creations LLC is also the publisher of the Buzzz mobile app in the App Store and Google Play. The two regional entities may support one another and use shared service providers to operate Buzzz, subject to the safeguards described below. If you permanently move between the two available countries, contact us to request a prospective update to your country of service.
Buzzz is a chat and local-commerce app ("Chat. Shop. Sell."). Specifically:
Depending on the feature and jurisdiction: performance of a contract, consent, legitimate interests such as safety and product improvement, and legal obligations.
Current personal text-message bodies sent by supported Buzzz clients are encrypted on the sender's device separately for participant devices using Matrix Olm, and the service stores ciphertext for those bodies. The service still processes account, device, participant, timing, delivery, and other routing metadata needed to operate the chat. The message-content guarantee does not cover that metadata, service/system content, public content, commerce records, call signalling, or media. Personal-chat media sending is paused while client-side file encryption is completed.
Buzzz Support conversations are service communications, not personal end-to-end encrypted chats. They are stored so authorized Buzzz support personnel can read and answer them. Do not send passwords, OTPs, PINs, full card details, government IDs, or chat recovery phrases. A support message can request investigation, but it does not itself approve a refund or bypass a seller policy, applicable law, or the payment provider's verified workflow.
Historical messages that used the retired Signal implementation are not decrypted by current clients. A historical body may still appear when a previously decrypted copy remains in that participant's local encrypted cache; otherwise it is unavailable. After any message is decrypted, its plaintext may also remain on participant devices, in operating-system backups where allowed, or in a Buzzz client-encrypted chat backup if the user enables that feature. Recipients can also copy, export, photograph, or otherwise retain content.
Calls use WebRTC DTLS-SRTP to encrypt media in transit between participants or a relay. Buzzz does not currently claim a separate, independently authenticated app-level end-to-end encryption layer for calls.
If enabled, cached chat history is encrypted on the client with AES-256-GCM and an account-bound recovery key before upload. The key may be kept in platform secure storage or chosen by you. Buzzz cloud storage receives the encrypted blob. Losing every available copy of the key can make the backup unrecoverable.
We share data only with:
We do not share your content with advertisers or data brokers.
Content you post publicly is visible to others and may be served through public links. Content marked private is intended only for the audience you select. Visibility controls are not end-to-end encryption. Current personal text-message bodies have the additional protection described in §5.
Depending on your region you may access, correct, delete, export, or object to processing of your data, and withdraw consent. Contact buzzzcreationsllc@gmail.com.
Buzzz's services in India and the United States are for adults who are at least 18. Every new and existing account must complete the current, versioned 18-or-older declaration before entering the service. The check fails closed: a person who says they are under 18, declines the declaration, or has not completed its current version is not allowed into the service. The app provides a sign-out path and, where an account already exists, an account-deletion path.
We do not ask for a date of birth. The declaration is not identity or document-based age verification. It reduces data collection but cannot guarantee that a person states their age truthfully. These controls do not by themselves establish compliance with every law or eliminate the risk of underage access.
Safeguards include Matrix Olm encryption for current personal text-message bodies, client-encrypted backups, access-control rules, platform attestation where configured, and transport encryption. Metadata and decrypted copies on participant devices remain outside the message-content encryption boundary. No system is perfectly secure, and these controls do not make the app immune to compromise. We work to protect your data and will notify you of breaches as required.
For an account whose country of service is India, Zorvik Technologies LLP receives privacy requests and support complaints at buzzzcreationsllc@gmail.com. Please describe the request or complaint and include the relevant account, content, order, or ticket identifier when available. Do not send passwords, payment-card details, recovery keys, or government-ID images by email. We will acknowledge and respond within the timelines required by applicable law.
The regional Buzzz entities and their providers may process data in the United States, India, and other regions where cloud, payment, delivery, or support services operate. We use contractual, technical, and organizational safeguards required for applicable transfers and obtain consent where required.
We'll post updates here and, for material changes, notify you in-app.
India service: Zorvik Technologies LLP.
United States service and app-store publisher: Buzzz Creations LLC.
Privacy and support: buzzzcreationsllc@gmail.com.
Buzzz · Available in India and the United States · Chat. Shop. Sell.