Terms of Service
Available in India and the United States
Effective date: 26 August 2026
Your regional provider: Zorvik Technologies LLP if your
Buzzz account is registered with India as its country of service; Buzzz
Creations LLC, a Texas limited liability company, if your account is registered
with the United States as its country of service. In these Terms, “Buzzz,” “we,”
and “us” mean the regional provider that contracts with you. Buzzz Creations
LLC is also the publisher of the Buzzz mobile app in the App Store and Google
Play. If you permanently move between the two available countries, contact us
to request a prospective update to your country of service.
Contact:
buzzzcreationsllc@gmail.com
1. Acceptance
By using Buzzz you agree to these Terms and our Privacy Policy. If you don't
agree, don't use the app. You must be at least 18 years old. Every new and
existing account must complete the current version of Buzzz's 18-or-older
declaration before using the service. If you are under 18, decline the
declaration, or cannot truthfully make it, you may not use Buzzz; use the
provided sign-out option or, for an existing account, the account-deletion
option. Buzzz does not ask for or store your date of birth going forward. The
declaration is not identity or document-based age verification and does not
guarantee that every user states their age truthfully.
2. The service
Buzzz is a platform to chat, discover local businesses, buy products, and book
services ("Chat. Shop. Sell."). Buzzz is an intermediary/marketplace that
connects buyers and sellers; unless expressly stated, we are not the seller
and are not a party to transactions between users.
Buzzz Support conversations are service communications visible to
authorized Buzzz support personnel and are not personal end-to-end encrypted
chats. Do not send passwords, OTPs, PINs, complete card details, government
IDs, or chat recovery phrases. Support may investigate or reconcile an issue,
but a message does not itself authorize a refund, override a seller's disclosed
policy or applicable law, or bypass a payment or delivery provider workflow.
3. Your account
- Keep your credentials and recovery key secure. You're responsible for activity
on your account.
- Provide accurate information. Sellers may be required to complete identity
verification when an independent verification program is available or a payment
provider requires it.
- One person/business per account unless we permit otherwise.
4. Your content
- You retain ownership of content you post. You grant Buzzz a non-exclusive,
worldwide, royalty-free licence, with the limited right to use service
providers, to host, store, reproduce, transcode, technically adapt, display,
distribute, moderate, and make your content available solely to operate,
secure, and promote the service. This licence ends when the content is
deleted, except for copies that reasonably remain in backups, legal records,
or content another user already received or copied as permitted by the service
and applicable law.
- Before uploading a reel, photo, or other content, you represent that you
have the rights and permissions needed for every included element — including
video, photographs, music, embedded audio, performances, trademarks, and
identifiable people — and for Buzzz to use it under the licence above. An
editing or export tool accepting a clip does not mean its audio or images are
licensed.
- Public content can be viewed, linked, screen-recorded, or copied by other
people outside Buzzz's control. Audience settings are access controls, not a
promise that an authorized viewer will not retain a copy.
- We do not use your private messages or photos to train AI, and we
do not sell your content.
- Don't post unlawful, infringing, deceptive, harassing, or harmful content.
You are responsible for what you post. Use the in-app report controls or the
contact in §15 to report alleged infringement. We may disable content and
suspend or terminate repeat infringers under the process Buzzz actually
operates.
5. Marketplace, orders & bookings
- Listings, prices, availability, fulfilment, and quality are the seller's
responsibility. Buzzz does not guarantee any listing or transaction.
- Orders/bookings placed through the app are agreements between buyer and
seller. Disputes are primarily between them; we may provide tools to help.
- Payments and delivery, where offered, are handled by third-party providers
under their own terms; fees may apply.
6. Prohibited use
No fraud, spam, scraping, reverse engineering, circumventing security or App
Check, impersonation, selling prohibited/illegal goods, or infringing others'
rights. We may suspend or remove accounts/content that violate these Terms.
7. Fees
The app is free to use; specific commerce, payment, delivery, or promotional
features may carry fees disclosed at the point of use.
Unique-hashtag promotion and subscriptions
- An eligible account may claim one unique business hashtag during a
four-calendar-month launch promotion. The promotion begins when the hashtag is
claimed. Buzzz does not collect a payment method or authorize a future charge
for this promotion, and it ends without an automatic charge.
- After the promotion, keeping the hashtag requires you to affirmatively choose
and confirm a monthly or yearly auto-renewing subscription in Apple's App Store
or Google Play. The store purchase sheet shows the price and billing period
before confirmation. Your store account is charged only after you confirm the
purchase.
- A paid plan renews for the same billing period until you cancel it in your
App Store or Google Play subscription settings. Cancellation stops future
renewals; access ordinarily continues through the period already paid for,
subject to the store's refund, revocation, grace-period, and account-hold rules.
- Apple or Google processes the subscription payment and controls available
payment methods, taxes, refunds, billing recovery, and regional pricing under
its terms. Buzzz does not receive or store your full card number for these
subscriptions.
- If a paid entitlement expires, is refunded or revoked, or cannot be recovered
within the store's configured billing-recovery period, hashtag benefits may end
and the hashtag may later become available to another eligible business.
Seller-created physical-goods and service plans
- A seller may offer a plan for physical goods or services fulfilled outside the
app. These plans are separate from Buzzz's digital hashtag subscriptions and are
not automatically charged by Apple or Google.
- Sending a plan request does not charge you. Before approving the request, the
seller is responsible for confirming the price, cadence, payment arrangement,
fulfilment terms, taxes or delivery charges, and its cancellation and refund
policy. Buzzz may process an individual order through a supported commerce
provider when that option is shown at checkout; otherwise payment is arranged
with the seller.
- Where the plan supports them, Buzzz controls let you pause, skip, reschedule or
cancel future fulfilment. Cancelling a plan stops future unpaid fulfilment in
Buzzz. It does not automatically cancel or refund an order that has already been
paid or captured, and it cannot cancel a payment arrangement made outside
Buzzz. Any paid order cancellation or refund follows the separate order and
seller refund flow.
8. Intellectual property
Buzzz, its logo, and the app are our property. Don't use our marks without
permission.
9. Third-party services
Payment, delivery, mapping, and infrastructure providers are governed by their
own terms and privacy policies.
10. Disclaimers
The service is provided "as is" without warranties to the fullest extent
permitted by law. We don't warrant uninterrupted or error-free operation, or the
conduct, listings, or content of any user or seller.
11. Limitation of liability
To the maximum extent permitted by law, Buzzz is not liable for indirect,
incidental, or consequential damages, or for disputes/transactions between users.
Our aggregate liability is limited to US $100 (or its local-currency equivalent) or the amount you paid us
in the prior 12 months, whichever is greater. Nothing limits liability that cannot
be limited by law.
12. Termination
You may stop using Buzzz anytime. We may suspend/terminate for violations or
legal reasons. Some provisions survive termination (ownership, disclaimers,
limitation of liability).
13. Governing law & disputes
If your regional provider is Buzzz Creations LLC, these Terms are governed by
the laws of Texas, United States, without regard to
conflict-of-laws rules, and disputes are subject to the state and federal courts
located in Travis County, Texas. If your regional provider is Zorvik
Technologies LLP, these Terms are governed by the laws of India
and disputes are subject to courts of competent jurisdiction in India. Nothing
in this section limits mandatory consumer-protection rights or access to a
statutory consumer forum that applicable law does not permit us to waive.
14. Changes
We may update these Terms; material changes will be notified in-app. Continued
use means acceptance.
15. Contact
India service: Zorvik Technologies LLP.
United States service and app-store publisher: Buzzz Creations LLC.
Legal and support:
buzzzcreationsllc@gmail.com.
Buzzz · Available in India and the United States · Chat. Shop. Sell.