Questions, answered.

No. Your Buzzz storefront is a complete home for your business — your catalog, photos, hours, location, bookings, secure checkout and reviews all live in one place, and it's discoverable the moment it's live. Many sellers tell us their Buzzz storefront replaces the website they never got around to building.

Just about any local or online business. Food trucks, restaurants and cafés, boutiques and clothing shops, salons and spas, clinics, home bakers, artisans and online-only sellers all run well on Buzzz. Whether you sell products, take bookings, or both, you can shape your storefront to fit how you work.

Discovery is the heart of Buzzz. Customers find you through Pulse, which surfaces businesses nearby; through your own memorable #hashtag, which opens your storefront with a single tap and works on any flyer, reel or text; and through search, when someone looks for what you offer. The more complete your storefront, the easier you are to discover.

Yes. You can add staff members with roles and the right level of access, take dine-in orders with a built-in point of sale, and route tickets to a live kitchen board so your team can cook, track and mark orders done in real time. It's designed to keep a busy counter and kitchen in sync.

Use a TV or display with a modern web browser and an internet connection; no Buzzz account or screen mirroring is required on the TV. On the TV, open buzzz.shop/display. On the restaurant phone or tablet, open You → My Stores → select the business → POS → Displays → Connect TV / order screen. You can also open the business's Kitchen board and tap the TV icon. Enter the one-time 8-character code shown in Buzzz on the TV before it expires, select Connect display, then use full screen for a counter-ready view.

The board updates automatically and shows order numbers under Waiting, Preparing, Ready and, briefly, Collected. It is designed for counter, self-service and pickup/takeaway collection orders; dine-in table tickets stay on the private staff Kitchen board. A ready-order chime can play when the TV browser allows sound. POS → Displays lists only that business's order screens so authorized staff can refresh or disconnect one. The account owner can also disconnect TVs under Settings → Linked Devices. The display receives only order numbers and status—not customer names, phone numbers, payments, messages or business settings.

First send the counter, takeaway or dine-in POS order to the kitchen. Open that order and tap Buzzz, then ask the customer to scan the QR code with their phone camera and approve the ready alert in Buzzz. The QR expires after 30 minutes and works once. If it expires or has already been used, it is rejected and staff must create a new code. When the kitchen selects Ready & Buzzz, Buzzz sends one ready alert only to the phone that scanned it—not every device on that customer's account; whether it makes a sound depends on the customer's notification permission, volume, Silent mode and Focus settings. For counter and takeaway orders, the order number remains on the customer TV as a visual fallback; dine-in table tickets remain on the private staff Kitchen board.

The QR contains only a random, opaque one-use token—not a name, phone number, customer ID, business ID, raw order ID or payment reference. The ready push carries only the public counter number, such as #17. Redeeming it creates a temporary notification-only connection for that one order and scanning phone. It shares no profile, contacts, location, payment details, chats or other orders with the seller, creates no lasting seller-customer link, and retires when the order is served, paid, cancelled or expires.

Yes. You can set a friendly greeting for first-time messages and an away auto-reply for when you're closed or busy, so customers always get an instant, on-brand response — even outside your hours.

Creators feature your products in their reels and tag your store. When their followers buy through that reel, the sale is attributed to the creator and they earn a commission — so they're motivated to send you real customers. You'll see your top referrers right in your analytics. Learn more on the Creators page.

Supported current Buzzz versions encrypt personal text-message bodies separately for participant devices using Matrix Olm. Metadata, service content, decrypted device caches or backups, media, public content and commerce records are outside that guarantee. Historical Signal-encrypted bodies require a previously decrypted local cache copy. Calls use WebRTC transport encryption, not a separate app-level E2EE layer.

No. Our policy prohibits using private chat content to train AI. We don't sell personal data or build cross-app ad-targeting profiles from it. This policy commitment is separate from the technical encryption limits described above.

Order records and verified-purchase reviews create a track record for both sides. A verified-seller badge will not be offered until independent identity verification is integrated; do not treat an ordinary storefront profile as proof of identity.